BillionHers – Terms & Conditions
1. Acceptance of Terms
By using this website, you agree to follow these Terms & Conditions.
2. Product Information
We aim to give accurate product descriptions, images, and prices. However, because many of our items are handmade, small differences in colour, size, or design are normal.
Handmade items are not factory-perfect. This is part of their character.
To avoid misunderstandings, please note:
- Wood-carved items may have small imperfections.
- Beadwork may include beads that vary in colour or sequence.
- Bone items may show fine, natural hairline fractures.
- Hand-painted artwork may have uneven borders or visible imperfections.
These features reflect genuine, handcrafted production and should not be considered faults.
3. Ordering and Payment
All orders depend on availability and our acceptance of the order.
Full payment is required at checkout. We accept major debit cards, credit cards, and PayPal.
4. Shipping and Delivery
We aim to process and dispatch orders as quickly as possible.
Delivery times and costs depend on your location and chosen shipping method.
For international orders, any customs fees, taxes, or import charges are the customer’s responsibility.
5. Returns and Exchanges
If you’re not completely satisfied, please contact us within 14 days of receiving your order.
Items must be returned in their original condition.
Return postage costs are the responsibility of the customer.
6. Privacy and Data Protection
We respect your privacy. Your personal information is handled according to applicable data protection laws.
We only collect the information needed to process your order and may send marketing messages with your consent.
For full details, please see our Privacy Policy.
7. Intellectual Property
All website content - including text, images, logos, and designs - belongs to BillionHers and is protected by copyright laws.
You may not copy, share, or change any content without our written permission.
8. Limitation of Liability
We work hard to keep this website accurate and secure, but we cannot promise that it will always be available or free from errors.
BillionHers is not responsible for any losses or damages resulting from the use of our website or products.
9. Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom.
Any disputes will be handled by the courts of the United Kingdom.